Animals · Reg 279057
Rating for THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX
80/100 Clarity Score · 3 stars · Charity Commission filings · How we score
Clarity score
Good
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Mission
THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX is a registered UK charity (279057) working in animals across the United Kingdom. CharityCompare scores the organisation from public Charity Commission annual accounts — financial efficiency, transparency, and filing compliance — not programme outcomes.
In short: THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX scores 80 out of 100 (3 stars). 98% average program spend (3-year average). Filings are up to date with no major concerns.
Overview
THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX has a Clarity Score of 80 out of 100 on CharityCompare (3 stars, Good). Charity Commission registration number 279057. Status: Registered. Primary cause area: Animals. Latest accounts year 2021: total income £163m, with 98% of expenditure on charitable activities. Accounts filing: up to date. Reserves: approximately 0 months of operating costs. No major red flags from our filing review. Scores are independent and based on official filings — not a donation recommendation.
Data from Charity Commission register, last updated .
Overall score
80/100
3★ · Good
Cause spend
98%
3-yr avg · charitable activities
Accountability
100/100
Finance beacon
Income
£163m
Latest year 2021
Reserves
0 mo
Months of running costs
Accounts filing
On time
Charity Commission
£62.6 raised per £1 fundraising (3-yr avg) · 2% overhead · Website on register · Confidence: high
Data & confidence
- Source
- Charity Commission (E&W)
- Accounts year
- 2021
- Filing date
- 2026-06-24 00:00:00.0000000
- Profile reviewed
- 2026-06-24
High confidence — complete filing data
Scores reflect the latest annual accounts on the register. Impact, leadership, and culture beacons require information beyond public filings.
Beacon report
Detailed accountability and finance metrics from Charity Commission filings — structured for transparency in our four-beacon report.
Accountability & Transparency
Baseline trust from filing discipline, board oversight, and declared governance policies.
100/100
| Metric | Score | Value |
|---|---|---|
| Filing history (5 years) 100% on-time over five years = 15 pts · one late filing = 5 pts · two or more = 0 pts. | 100% | 15/15 pts |
| Trustee oversight Three or more trustees on the register = 15 pts · one or two = 0 pts (governance red flag). | 100% | 11 trustees · 15/15 pts |
| Declared policies Safeguarding (4) · conflict of interest (3) · volunteer management (3) — from Charity Commission annual return. | 100% | 10/10 pts |
Financial Health
Stability and solvency — reserves, revenue trend, and debt from Charity Commission accounts.
33/100
| Metric | Score | Value |
|---|---|---|
| Reserves (months of cash) 3–24 months = 15 pts · 1–3 months = 7 pts · under 1 month or over 3 years (hoarding) = 0 pts. | 0% | 0 months · 0/15 pts |
| Income stability / growth Positive or stable three-year revenue trend = 10 pts · sustained decline = 0 pts. | 100% | 10/10 pts · 3-year average |
| Liabilities to assets Low debt (< 30% liabilities to assets) = 5 pts · high debt = 0 pts. | 0% | 55% · 0/5 pts |
Financial Efficiency
How efficiently funds reach the cause — program spend and fundraising cost ratios.
100/100
| Metric | Score | Value |
|---|---|---|
| Program expense ratio ≥ 75% on charitable activities = 10 pts · 60–75% = 5 pts · below 60% = 0 pts. | 100% | 98% · 10/10 pts (3-year average) |
| Fundraising efficiency Spends ≤ £0.20 to raise £1 = 10 pts · £0.21–£0.35 = 5 pts · above £0.35 = 0 pts (fundraising cost ÷ income). | 100% | 2p per £1 income · 10/10 pts (3-year average) |
Community Support
Grassroots backing from Charity Commission workforce data — volunteers vs paid staff.
100/100
| Metric | Score | Value |
|---|---|---|
| Volunteer-to-staff ratio More volunteers than paid staff = 10 pts · equal mix = 5 pts · no volunteers = 0 pts. | 100% | 1,600 volunteers / 1055 staff · 10/10 pts |
Clarity Score
80/100 total · Good · 3 of 4 stars
Four pillars (40 + 30 + 20 + 10 points) from Charity Commission filings — see methodology for full weightings.
Accountability & Transparency
Baseline trust from filing discipline, board oversight, and declared governance policies.
100/100
Financial Health
Stability and solvency — reserves, revenue trend, and debt from Charity Commission accounts.
33/100
Financial Efficiency
How efficiently funds reach the cause — program spend and fundraising cost ratios.
100/100
Community Support
Grassroots backing from Charity Commission workforce data — volunteers vs paid staff.
100/100
Revenue & expenses
Latest filed year 2021 · Source: Charity Commission annual accounts
| Category | Amount | % of spend |
|---|---|---|
| Total income | £163m | — |
| Total expenditure | £169m | — |
| Charitable activities | £157m | 93% |
| Fundraising | £717k | 0% |
| Governance & admin | £11m | 7% |
Where the money goes
Latest accounts (2021) · £169m spent
- Charitable activities93% · £157m
- Fundraising0% · £717k
- Governance7% · £11m
Trust indicators
Pulled from the Charity Commission register — filing behaviour, board size, and workforce where reported.
-
Accounts filed on time
up to date · last filing 2026-06-24 00:00:00.0000000
-
Trustee board size (3–12)
11 trustees on the Charity Commission register
-
Workforce on register
1055 employees · 1,600 volunteers (2:1 volunteer-to-staff)
Fundraising Regulator
Not listed as member
Separate from our financial scores — shows whether the charity follows the Code of Fundraising Practice.
Check Fundraising Regulator →Official register
Reg 279057
Full trustee list, accounts, and regulatory history on the Charity Commission.
View on Charity Commission →Trustees & officers
- Finola Mary McDonnell since 2020
- Mark Allen since 2022
- Sarah Anne Wilson since 2022
- Dr Bevis Watts since 2022
- Roxane Heaton since 2023
- Matthew Swindells Chair · since 2024
- Frank Hont since 2024
- Lewis Brencher since 2024
- Deborah Harris-Ugbomah since 2024
- Paige Campbell since 2025
- Sue Campbell since 2025
How we score charities +
The Clarity Score is a 100-point rating from UK Charity Commission data. Four pillars — Accountability & Transparency (40), Financial Health (30), Financial Efficiency (20), and Community Support (10). A statutory inquiry sets the score to 0 automatically.
Accountability & Transparency
Scored from filings
40 points — filing history (15), trustee oversight (15), declared policies (10).
Financial Health
Scored from filings
30 points — reserves (15), income stability (10), liabilities to assets (5).
Financial Efficiency
Scored from filings
20 points — program expense ratio (10), fundraising efficiency (10). Kept at 20% to avoid punishing legitimate infrastructure costs.
Community Support
Scored from filings
10 points — volunteer-to-staff ratio from Charity Commission workforce data.
Overall score
Sum of all pillar points. Translated to stars: 90–100 Exceptional (4★), 75–89 Good (3★), 60–74 Needs improvement (2★), below 60 Poor (1★).
Five-year trends
- Income
- Spending
- Cause spend
Values in £ thousands · Source: Charity Commission accounts
Key facts
- Overall score
- 80/100 (3★)
- Income
- £163m
- Cause spend
- 98% of expenditure
- Reg number
- 279057
- Scope
- UK-wide
- Reserves
- —
- Trustees
- 11
- Accounts year
- 2021
- Filing
- up to date
Compare & explore
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Frequently asked questions
Common questions about THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX's rating, finances, and Charity Commission status.
What is THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX's charity rating? +
THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX scores 80 out of 100 on CharityCompare (3 stars — Good). The Clarity Score V1 sums four pillars from Charity Commission filings: Accountability & Transparency (40 pts), Financial Health (30), Financial Efficiency (20), and Community Support (10).
Is THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX a legitimate UK charity? +
Yes — THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX is registered with the Charity Commission for England and Wales under registration number 279057. You can verify the entry on the official register.
What is THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX's Charity Commission registration number? +
THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX's registration number is 279057. Official register: https://register-of-charities.charitycommission.gov.uk/en/charity-search/-/charity-details/279057
How much income does THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX receive? +
THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX reported £163m total income in its 2021 accounts, based on Charity Commission filings. Five-year trend: stable.
What percentage of THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX's spending goes to charitable activities? +
Approximately 98% of total expenditure went to charitable activities in the latest filed year. Fundraising was 2% and combined overhead (fundraising plus governance) was 2%.
Are THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX's accounts up to date? +
Filing status: up to date (last filing 2026-06-24 00:00:00.0000000). CharityCompare flags late or missing accounts separately from the financial score.
Where is THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX based? +
THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX is listed at London · UK-wide · WC1X 0DW and operates UK-wide, focused on animals.
How does CharityCompare score THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX? +
We analyse Charity Commission annual accounts using three-year averages for program expense, fundraising efficiency, and overhead; working capital from reserves vs average expenditure; liabilities-to-assets from the latest balance sheet when available. Impact, leadership, and culture beacons are not yet assessed from public data alone. See our methodology for weights and thresholds.
Does CharityCompare recommend donating to THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX? +
No. CharityCompare provides independent scores and facts from official filings. We do not tell you where to donate or earn commission from charities.
How can I compare THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX with other charities? +
Use our free compare tool to put THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX side-by-side with other UK charities on scores, finances, and filing status.